Privacy Policy

Hydra Blue Inc  |  www.hydra-universe.com

2 Xenas Homestay, P. Sampaguita Poblacion, 8424 Burgos, Surigao del Norte, Philippines

Last updated: April 2026

1. Who we are ?

Hydra Blue Inc, operating under the name Hydra Universe, is a holistic wellness company registered in the Philippines. We offer online sessions, workshops, and immersive retreats in Siargao. As part of our activities, we collect and process certain personal data. This policy aims to transparently inform you about the nature of this data, how it is used, and the rights you hold.

2. What data we collect ?

We collect the following data when you use our website or services:

  • Identification data: first name, last name, email address, phone number.

  • Booking data: type of service requested, preferred dates, intentions and needs shared.

  • Payment data: processed by a secure third-party provider. We do not store your banking details.

  • Browsing data: IP address, browser type, pages visited (via analytical cookies).

  • Sensitive data: certain information shared during therapeutic sessions (emotional state, personal history). This data is handled with absolute confidentiality.

3. Why we collect this data ?

Your data is used to:

  • Process your booking requests and organise your sessions or retreats.

  • Personalise the support offered according to your needs.

  • Send you information about our offerings and updates (with your consent).

  • Improve our website and user experience.

  • Comply with our legal and accounting obligations.

4. How long we keep your data ?

Your data is retained only for as long as necessary for the purpose for which it was collected:

  • Booking and session data: 3 years after the last interaction.

  • Billing data: 10 years in accordance with legal obligations.

  • Newsletter data: until you unsubscribe.

5. Is your data shared ?

We do not sell or rent your personal data to third parties. It may be shared only with:

  • Our payment providers (Squarespace Payments or equivalent) strictly for transaction processing.

  • Our communication tools (email, newsletter) subject to their own privacy policies.

  • Competent authorities where required by law.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse audience behaviour. You may configure your browser at any time to refuse cookies or be notified when they are placed. Refusing analytical cookies does not affect your access to the site's content.

7. Your rights

In accordance with applicable data protection regulations (GDPR for European residents), you have the following rights:

  • Right of access: obtain a copy of the data we hold about you.

  • Right of rectification: correct inaccurate data.

  • Right to erasure: request the deletion of your data.

  • Right to object: object to the use of your data for marketing purposes.

  • Right to data portability: receive your data in a structured format.

To exercise your rights, contact us at: hydrauniverseiao@gmail.com

8. Data security

We implement all appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. Information shared during therapeutic sessions is treated with absolute confidentiality and is never disclosed to third parties.

9. Policy updates

We reserve the right to update this policy at any time. Any changes will be published on this page with a revised update date. We encourage you to review it regularly.

10. Contact

For any questions regarding this policy or the use of your personal data:

  • Email: allison.lamotte@hotmail.fr

  • Mail: Hydra Blue Inc, 2 Xenas Homestay, P. Sampaguita Poblacion, 8424 Burgos, Surigao del Norte, Philippines

  • WhatsApp: +33 6 20 63 40 69

Hydra Blue Inc  |  www.hydra-universe.com  |  April 2026